Goge AI Chatbot Application User Agreement
Effective Date: [2025-03-01]
Welcome to the Goge AI Chatbot Application (hereinafter referred to as "the App"). Before using the App, please carefully read this User Agreement (hereinafter referred to as the "Agreement"). This Agreement constitutes a legal agreement between you (hereinafter referred to as "User" or "You") and [Company Name] (hereinafter referred to as "We" or the "Company") regarding the use of the App. By registering, logging in, or using the App, you agree to comply with all terms and conditions of this Agreement. If you do not agree to any terms of this Agreement, please discontinue use of the App immediately.
1. Service Overview
The App is an AI-powered chatbot platform that allows users to create, customize, and manage AI chatbots for various scenarios, such as customer service, sales assistance, education, and internal enterprise support. We provide technical support, data storage, API integration, and other services to help users achieve intelligent interactions.
2. User Rights and Obligations
2.1 User Rights
Usage Rights: Subject to compliance with this Agreement, you have the right to use the features and services provided by the App.
Customization Rights: You can customize the dialogue flow, knowledge base, appearance, and other aspects of the AI chatbot according to your needs.
Data Access Rights: You can access and manage data generated through the App (e.g., chat logs, user feedback, etc.).
2.2 User Obligations
Legal Use: You agree to use the App only for lawful purposes and not for any activities that violate laws or infringe upon the rights of others.
Account Security: You are responsible for safeguarding your account information (e.g., username, password) and for all activities conducted under your account.
Content Compliance: Content uploaded or generated through the App (e.g., dialogue scripts, knowledge base data, etc.) must not contain illegal, infringing, false, defamatory, pornographic, or other inappropriate material.
Prohibition of Abuse: You must not engage in any form of malicious activity through the App, including but not limited to server attacks, virus distribution, data theft, etc.
3. Privacy and Data Protection
3.1 Data Collection
We may collect the following information:
User Information: Such as name, email address, phone number, etc.
Usage Data: Such as chat logs, operation records, device information, etc.
Third-Party Data: Such as external data integrated through API interfaces.
3.2 Data Usage
The data we collect will be used for:
Providing and improving the services of the App.
Analyzing user behavior to optimize product features.
Sending you product updates, promotional information, etc., within the limits permitted by law.
3.3 Data Protection
We will take reasonable technical and administrative measures to protect your data security but cannot guarantee absolute security. You acknowledge and accept the inherent risks of internet data transmission.
3.4 Data Sharing
We will not sell your data to third parties, but we may share data under the following circumstances:
With your explicit consent.
To comply with legal obligations or respond to government requests.
In collaboration with third-party service providers to deliver the App's functionalities (e.g., cloud storage, data analysis, etc.).
4. Intellectual Property
4.1 Company Rights
Ownership, intellectual property rights, and related technologies (including but not limited to software, algorithms, interface design, etc.) of the App belong to the Company.
You may not copy, modify, reverse engineer, distribute, or commercialize any part of the App.
4.2 User Rights
Content generated through the App (e.g., dialogue scripts, knowledge base data, etc.) belongs to you, but you grant the Company a worldwide, non-exclusive license to use such content for providing services.
5. Disclaimer
5.1 Service Availability
We strive to ensure the stability and availability of the App but are not responsible for:
Service interruptions caused by force majeure (e.g., natural disasters, cyberattacks, etc.).
Issues arising from third-party service failures (e.g., cloud service providers).
5.2 Content Accuracy
Responses generated by the App are based on user-provided data and algorithmic models and may contain errors. We do not guarantee their accuracy, completeness, or suitability.
5.3 Third-Party Risks
If you integrate third-party services (e.g., API interfaces) through the App, you are responsible for assessing their risks and complying with their terms and conditions.
6. Fees and Payment
6.1 Free and Paid Services
The App may offer both free and paid service models. Specific pricing and payment methods are detailed on the official website or within the App.
6.2 Refund Policy
Unless otherwise stated, all paid services are non-refundable once purchased.
7. Agreement Modifications and Termination
7.1 Agreement Modifications
We reserve the right to modify this Agreement at any time and will notify you through the official website, in-App notifications, or email. Continued use of the App constitutes acceptance of the modified Agreement.
7.2 Agreement Termination
You may stop using the App and delete your account at any time.
If you violate this Agreement, we reserve the right to terminate your access immediately.
8. Governing Law and Dispute Resolution
This Agreement is governed by the laws of [Country/Region]. Any disputes arising from this Agreement shall first be resolved through friendly negotiation; if negotiation fails, either party may submit the dispute to [Arbitration Institution Name] for arbitration or file a lawsuit with [Court Name].
